When we started over 37 years ago we were at the forefront of assistance services for motorists. It is still Autohome's aim to provide a better service for our members than anyone else. Our enthusiastic and dedicated staff maintain a high standard of customer care and service.

This is a basic package offering roadside assistance and local recovery. If the vehicle cannot be fixed on the spot within a reasonable time, we will recover the car and up to 5 passengers to the nearest garage within a 10 mile radius, or the home address if nearer. (The vehicle must be at least one mile from home). This level of cover is also suitable for Mobility Scooters.

A package offering roadside assistance and 20 mile recovery. If the vehicle cannot be fixed on the spot within a reasonable time, we will recover the vehicle and up to 5 passengers to the nearest garage or your home address if it is nearer. (This level of cover does not include assistance at the home address or within one mile). This cover is also suitable for Mobility Scooters.

This is a new package offering the benefits of Roadside Plus. Plus assistance with your vehicle at your home address. This is ideal for those drivers who do not drive long distances (includes recovery to a maximum of twenty miles) but requires assistance at their home address and recovery to their local garage if the car won’t start. This level of cover is also suitable for Mobility Scooters.

The UK Plus cover provides all round protection, bringing you the benefits of expert assistance to help you at the roadside and the security of knowing that if recovery is necessary, we will recover both the car and passengers to your home address or destination. Cover extends throughout the UK and includes mechanical breakdown, accidents, recovery after vandalism and theft. The average call out time is 35 minutes but in many cases help is with you even quicker. The only exclusion is at or less than one mile from your home.
This is covered in HOME PLUS. Cover is for the member’s car with any driver.

As the name implies, this level of cover provides all the benefits of the UK Plus Service plus assistance with your vehicle at your home. In addition should you be stranded away from your intended destination due to a breakdown, hotel accommodation will be provided.

All the services provided by Homeplus together with the following:
Medical Recovery - This includes transfer to a hospital near your home, should you be hospitalised away from your home area. In addition, if the only driver becomes ill away from home, a chauffeur will be provided to
drive the car back.
Car Hire - The provision of car hire for up to 3 days following a breakdown, while the car is being repaired.**
AlternativeTravel - Reimbursement of the cost of travel by public transport for onward travel to destination when the car is being taken to the member’s home address (or local garage).
Message Handling - Passing on a telephone message to a friend or relative regarding any delay in travel, where caused by traffic problems, accident or breakdown.
Key Recovery - A special service to assist recovery of lost keys. Includes key fob with unique number and a Freepost address for return of the keys.
Superplus is only available for cars up to 12 years old.

UK Plus Personal covers the member when driving any car.

A full rescue and transport home service for caravans and trailers. In addition to towing, if your car breaks down, assistance is provided for any eventuality with your caravan from a wheel change to an accident.

Important Information for Caravan Owners. If your vehicle cannot be repaired Autohome will return you, your family and car back to your caravan site. Then arrange to transport you all, with your car and caravan, back home at the end of your Holiday.